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Your Questions Answered

For your convenience, we’ve put together a list of some common questions and answers. Can’t find what you’re looking for? Drop us a line and our support team will be happy to find the answer for you.

Do we need a referral?


All bookings will require a valid referral prior to booking with our team. The referral must not be more than 12 months old and referred to one of our specialists in clinic not the clinic itself.

The referral can be e-mailed to our admin team by your GP/ Doctor or brought a physical version in prior to your first appointment.

Are walk-ins available?

Adelaide Specialist Hubs is an appointment based Specialist Centre. Please contact the clinic with a valid referral to book in an appointment. 

Waiting Room

How much will my gap be?

Gap payments will vary depending on booking type. Please confirm gap payments with our admin team at time of booking.

Male Nurse

What is your new patient procedure?

New patients are asked to arrive at your first appointment 15 mins early to fill out an information questionnaire. This is to help our admin team have your correct details prior to your appointment start time and avoid any delays to your appointment.

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